Sales Administration Assistant - Montreal, Square Phillips

Sales Administration Assistant - Montreal, Square Phillips

Birks. Pure Delight

Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients.


As a Sales Administrative Assistant in our Birks Flagship Store, in downtown Montreal, you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and team work.


Are you our hidden gem?

A result driven candidate that firmly believes in providing an excellent and unique experience to every client.


To do so, the Sales Administrative Assistant will be expected to…

  • Develop meaningful relationships with each client
  • Foster an environment that puts the client at the forefront
  • followup with clients
  • Respond to online client inquiries

  • Answer incoming client calls and respond to their questions and/or transfer them to the appropriate department or service

  • Offer excellent customer service

  • Complete clerical documents

  • Maintains a professional attitude at all times and always conducts business with integrity

  • Complies with all Company’s guidelines, policies and procedures as outlined in the Store Operations manual

  • Offers assistance to and builds effective working relationships with team members

  • Respect the store dress code

Our ideal candidate has…

  • A minimum of two (2) years of retail sales experience; luxury retail and/or jewelry experience is preferred
  • A minimum of two (2) years of office adminitration /clerical experience
  • Exceptional client service
  • Strong team values
  • Great interpersonal, communications and writing skills
  • Good organization and learning skills
  • Fluent English and French
  • Strong skills using MS Outlook, POS systems and is a fast learner.

Our promise of delight

In return for your commitment to excellence, we offer…

  • Competitive earnings
  • Social benefits
  • Wellness program
  • Award and recognition programs
  • Innovative and unique training programs
  • Employee discounts

At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.


Come join us at Birks, and let your true self shine!

Are you the gem we are looking for?